FAQ + Policies
Please feel free to email or call us if you have any questions about our policies. email@example.com. 503-334-2088.
Most items are shipped within 48 hours of purchase. Woonwinkel ships via UPS Ground and USPS Priority Mail. Standard delivery time is (3-7) business days within the U.S.. Please contact us directly if you require a faster shipping option or for international deliveries.
Order Amount Shipping Fee
up to $20 $6
$20.01 - 50.00 $8
$50.01 - 75.00 $10
$75.01 - 100.00 $12
$100.01 - 250.00 $14
$250 and over free
Returns are accepted within 14 days of purchase date for a refund and within 30 days to receive store credit. All returned merchandise must be in its original condition and packaging. Shipping costs are non-refundable and return shipping is the responsibility of the customer except in the case of damaged goods. Refunds are for full priced merchandise only. All sale items and special orders are final sale.
If you’re unsatisfied with your purchase please contact us to process a return.
Kindly report damaged or defective items within 3 days of receiving your order. Please contact us and we'll happily arrange a refund.
Changes and Cancellations
If you wish to change or cancel an order please contact us within 24 hours of placing the order.
We accept credit card payments securely through Paypal. If you would prefer to give us your credit card number over the phone please feel free to contact us during store hours to make your purchase.
Occasionally an item ordered will be out of stock and need to be reordered. In these rare cases customers will be notified within 24 hours of placing their order.
We're happy to send your purchase as a gift. Please contact us with the recipient's name and message to be included.
When possible,woonwinkel is happy to accommodate special orders. If you have a request please contact us. All special orders are final sales. Cancellations must be made within 72 hours of order.
If you see something on our site or have seen something in our store that you would like to purchase but can't find for sale in the webshop, please contact us to arrange delivery.
No Sales Tax
Because woonwinkel operates in Oregon we're not required to collect sales tax. So enjoy your tax free shopping!