Shopping Info and Holiday FAQs
OPEN 10am-5pm Thursday-Tuesday
PLEASE CHECK GOOGLE for last minute updates to hours.
Please feel free to email or call us if you have any questions.
firstname.lastname@example.org | 503-334-2088
FIVE WAYS TO SHOP:
Bring your mask and prepare to follow a few rules for a safe and pleasant experience. Max 6 customers at a time.
2. OPEN FOR PRIVATE APPOINTMENTS
Woonwinkel welcomes parties of 1-6 into our colorful shop for a momentary escape from the world. You'll have the shop to yourself with our staff on hand to answer any questions and ensure you have a safe and happy experience. We'll email you with additional details about your appointment shortly after booking.
3. ONLINE SHOPPING
Open 24/7, always sales tax free. We're offering LOCAL DELIVERY for a flat fee of $8. And FREE IN-STORE PICKUP!! Learn more about pick up and delivery options here.
4. SHOP OUR WINDOWS FROM THE OUTSIDE, PICK UP AT THE DOOR
Need to see things in person but don't want to come inside? Choose from some of our most popular gift products, which are displayed in the windows. Use your smart phone to make your purchase, and pick it up shortly after. Our awnings will keep you dry. Learn more here.
5. VIRTUAL SHOPPING APPOINTMENTS
We're also taking appointments for virtual shopping sessions. Trying to pull together a gift for someone? Want to try a new splash of color in the kitchen? We’re here to help bounce around ideas and make suggestions. Email, call or DM us to set up an appointment with one of our team members.
Do You Wrap? Yes, We Do!
2. Choose "We Wrap For You" within the gift wrap product. Includes a coordinating ribbon, tissue, and all the extras needed to keep your purchase pretty and protected.
3. How many "We Wrap For You" products should I add to my cart for multiple gifts? We suggest one per large or medium-sized gift, or one for a few smaller gifts. Don't overthink it--we've got you covered if you underestimate a little.*
2. Want to make it even more special? Add a card or gift tag.
3. At the checkout page: Type your gift message and we’ll handwrite it for you. And that's where you can let us know which items you want to be wrapped and where you want them shipped.
*Our wrapping policy: We're asking you to guess how many wrapping service products you need to cover all your gifts. Don't worry--we've got you covered if you underestimate a little. If you happen to underestimate by a LOT, we'll digitally invoice you for additional sheets. Pay your invoice within 24 hours (watch your email inbox) and we'll ship all your purchases beautifully wrapped. If the invoice for additional wrapping isn't paid within 24 hours, we'll omit the additional wrap and send your purchase on its way so it's sure to arrive on time. We apologize--there are some oversized items we won't be able to wrap. Contact us at 503-334-2088 or email@example.com if you have questions--we're happy to help.
If you'd like to DIY, you can choose a folded sheet of wrapping paper from the menu below.
Can You Send To Multiple Addresses? Yes.
Include a detailed note in your order and we'll get your gift to the write recipient.
Do You Have an Extended Return Policy? Yep.
We'll make this easy on everyone and accept returns and exchanges until Dec 31, 2020 for anything purchased after Nov 1, 2020 . More details about our return policies here.
Can You Put Together a Gift Set? Yes!
We have some ala carte GIFT SETS ready to go, or get in touch and we can put together a totally custom gift set for you. Email, call or DM us with your price point and a short description of the recipient and we can suggest some different gift ensembles for your approval.
Check out these GIFT GUIDES for inspiration.
Do You Have Gifts Cards? Sure Do!
BUY A GIFT CARD HERE. Gift cards are delivered to the purchaser by email and can be forwarded to your chosen recipient. Instructions on how to redeem them will be included in that email. Want a physical copy instead? Include a note in your order and we'll send the recipient a paper copy.
Additional Shopping Services We Provide:
Need to bring some life indoors? Email, call or DM us with a short description of your plant needs and your budget, and we can play matchmaker between you and your perfect plant. Plants are purchased to order so please allow one to two weeks lead time for deliveries.
Thank you so much for supporting our small business! Our loyal customers have been bringing tears to our eyes and making our hearts sing these last several months.
Kristin & The Woonwinkel Team