Call Us

Please feel free to email or call us if you have any questions about our policies. 503-334-2088.


Most items are shipped within 48 hours of purchase. Woonwinkel ships via UPS Ground and USPS Priority Mail. Standard delivery time is (3-7) business days within the U.S.. Please contact us directly if you require a faster shipping option or international delivery. You also have the option to choose in-store pick up on the checkout page.

Shipping Rates

Order Amount    Shipping Fee

up to $20                $6

$20.01 - 50.00        $8

$50.01 - 75.00        $12

$75.01 - 249.99      $14

$250 and over         free


Returns are accepted within 14 days of purchase date for a refund and within 30 days to receive store credit. All returned merchandise must be in its original condition and packaging. Shipping costs are non-refundable and return shipping is the responsibility of the customer. Refunds will be issued once the product is received. Refunds are for full priced merchandise only. All sale items and special orders are final sale.

If you’re unsatisfied with your purchase please contact us to process a return.

Damaged Merchandise

Kindly report damaged or defective items within 3 days of receiving your order. Please contact us and we'll happily arrange an exchange or refund.

Changes and Cancellations

If you wish to change or cancel an order please contact us within 24 hours of placing the order.


We will hold merchandise for purchase for 48 hours unless other arrangements have been made.  At the end of the designated time period the products will be returned to the floor for sale.

We will also happily hold merchandise that has been bought and paid for, in-store or from the website, for a length of time agreed upon by the customer and woonwinkel. If the merchandise is left for more than ninety days it becomes property of woonwinkel again.

Payment Method

We accept credit card payments securely through Paypal. If you would prefer to give us your credit card number over the phone please feel free to contact us during store hours to make your purchase.

Backordered Items

Occasionally an item ordered will be out of stock and need to be reordered. In these rare cases customers will be notified within 24 hours of placing their order.


We're happy to send your purchase as a gift. Please contact us with the recipient's name and message to be included.

Special Orders

When possible,woonwinkel is happy to accommodate special orders. If you have a request please contact us. All special orders are final sales.  Cancellations must be made within 72 hours of order.

If you see something on our site or have seen something in our store that you would like to purchase but can't find for sale in the webshop, please contact us to arrange delivery.

No Sales Tax

Because woonwinkel operates in Oregon and no place else, we're not required to collect sales tax. So enjoy your tax free shopping!